What people say after a night — or a few hours — with us

We had a 14-hour layover on a connecting flight from Mumbai to Sydney. Rather than sitting in the terminal, we booked the Long Layover Suite and it was entirely the right decision. The room was spacious enough for two adults and a child, the meal was simple but warm, and when we were ready to leave the car was already outside. Staff were kind without being intrusive.

Business travel to Bangkok often involves a red-eye arrival and same-day meetings. The daytime rest room was exactly what I needed — I arrived at 06:30, showered, slept for four hours and left feeling like myself again. The Wi-Fi was fast enough for a Teams call. Worth every baht.

The overnight stay with shuttle was straightforward to arrange — I emailed them with my flight number and they sent clear instructions. The driver was waiting outside arrivals with a sign. Room was clean and quiet. Breakfast came at 04:45 without having to ask. The only small note is that the room is compact, though for a single night that was fine.

Travelling from Buenos Aires to Chiang Mai involved a stop in Bangkok that fell at an awkward hour. Maliwan House was the only place that offered a daytime slot that genuinely matched my schedule. The rainfall shower alone made it worth it — I hadn't properly showered in 26 hours. The staff remembered my wake-up call without prompting.

I have transited through Bangkok several times and previously used a hotel inside the airport terminal. Maliwan House is a short drive but noticeably different — quieter, cooler, and with a friendliness that airport hotels don't often have. The daytime room price is also considerably lower. I will use this again on my next connection.

We booked for a family of four on a long connection between Dublin and Auckland. The suite was the right choice — the sitting area meant we could put the children to bed while the adults stayed up for a bit. The team was patient with questions and the car pick-up was calm and on time. A reliable option for families in transit.